Voice Broadcasting: How It Can Benefit Your Business

Voice broadcasting is a technology that was introduced in the 1990s. This particular technology allows your message—one message—to be broadcasted to hundreds or even thousands of recipients all at once. Studying the potential of this technology, experts agreed that voice broadcasting can significantly affect your business on a more positive note.

With voice broadcasting, messages can be delivered to individual live recipients or answering machines. Various developments and changes in this particular technology allowed the machine [or voice broadcaster] to recognize busy tones and no answer conditions so that it intelligently stores the numbers that did not receive the broadcast and schedule them for the next call. Voice broadcasting services are offered by different providers and at the end of each broadcast, a report is delivered to contain information as to which numbers were called and which were unreached.

To be more specific, voice broadcasting delivers pre-recorded voice messages to the recipient’s answering machine, voice mail service or to live recipients when the call is answered. Some voice broadcasting services allow messages to sound real and unscripted so that people who receive the call will feel that you actually took the time to call them.

Voice broadcasting has a lot of benefits including:

1. Increasing your response rate. If you are calling to announce a particular even like a college football game or a sale on your local market that you organized, then you can expect more people to turn up because they all have received your message. As previously mentioned, voice broadcasting services have become more intelligent and thus, when no response is received, it will schedule the next call at a later time to ensure that your intended recipient gets your message.

2. Increase your productivity. Making hundreds of phone calls can take a lot of your precious time. However, if you subscribe to the service, you don’t have to worry about dialing hundreds of numbers which can take one whole day. With that particular task out of your hand, you can now focus on more productive things like checking out the items that will be displayed on your sale or on selling more tickets for your football game.

3. Your customers will feel like they are very important. As previously mentioned, voice broadcasting providers are now smarter and they record voices that do not sound like robots but like actual individuals who are personally calling the call recipients. When people feel more important to your company, they are less likely to jump over your competition because you make them feel significant.

What are the Differences between Traditional Fax and Online Fax?

Traditional fax has been used, and is still used until this day, by those who want to send / receive important documents to / from a remote location. But with our rapidly-improving technology, traditional fax is close to becoming obsolete, as many people and businesses replace their old and bulky fax machines with more modern computers enabled with online faxing capabilities.

But even if it (traditional fax machines) is old, it still does the job for various businesses. And in some cases, it is still more advantageous than online fax.

Here are some notable differences between traditional fax and online fax.

-       Traditional fax makes use of phone lines and fax machines while online fax does not need any of these, as it only needs computers. Online fax is clearly the winner in here, as most companies would not want to spend extra for separate machines. However, there are times that traditional fax is advantageous, especially whenever the Internet connection is down. Traditional fax machines make use of phone lines, and are not cut off even if the Internet connection is down, unless the electrical source is cut off as well (fax machines are still run by electricity).

-       Traditional fax can only send / receive one document at a time, whereas online fax can send / receive multiple documents.

-       Traditional fax is accessible to almost everyone, making it a rather unsafe option for companies who want to keep their documents private. Online fax requires access by using username / password combinations first before they can get the documents, which is better and safer compared to traditional fax.

-       Documents received through traditional fax can only be obtained through fax machines, while documents received through online fax can be obtained almost everywhere, provided that the receiver has a decent connection to the Internet. Of course, traditional fax (and traditional fax machines) can receive the actual document instantly, whereas online fax only receives a soft copy (a file) of said document.

-       Costs are greatly reduced in online fax, as it doesn’t need other devices / machines unlike in traditional fax.